zaineyandzoecheer.com
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Questions

To contact us, please email info@ZaineyandZoeCheer.com.

Do you accept returns? TOP

No, all sales are final. If the product you receive is defective in some way, please contact us as soon as you receive your order. We cannot guarantee rubber bands. Please use an additional rubber band to hold the ponytail, and not the cheer bow band.

Sequin ribbon is not returnable. Please order a sample so you can match the color before ordering a full order. Order a sample here.

Can I order sequin ribbon in a continuous roll? TOP

At this time, sequin ribbon is only sold in precut pieces, and not on a roll. Choice of lengths is available when ordering.

Do you offer wholesale discounts for large orders of sequin ribbon? TOP

Yes, we do! If you order over 50 yards of ribbon in one order, you can receive 10% off your total cost. Overs over 100 yards receive 20% off. To place a large order, simply contact us with the following information:

Length of ribbon pieces

Color of ribbon

Width of ribbon

Total number of pieces

We will set up a custom order for you that will show your discount.

Orders over 75 yards take 3-4 weeks to process prior to shipping. Please plan accordingly.

How big are the bows? TOP

The bows vary in size, depending on the ribbon width used. Most Texas sized bows made with 3 inch ribbon are a 6-8 inch width span at the loops, and 6-7 inches tall. This may vary slightly depending on the bow pictured.

If you are unsure if a bow is the size you need, please email us before ordering, or just purchase one bow (as a sample).

We need a custom applique for our team's ribbon. Can you do that? TOP

Yes! We can make a custom applique for the 'buy by the yard' ribbon or on a custom made bow. If you don't see the applique type that you need, just drop us an email and we will see if we can get it for you. Bowmakers, you can now offer your clients or teams a custom bow just for their squad!

How long will it take to get our bows or ribbon? TOP

Processing and shipping times vary with the season. Current times are always posted under the 'shipping' tab. Please check them before ordering to ensure you will receive them on time. If you are in a pinch or have a last minute 'bow emergency', give us a call and we will see how we can help!

Do you have a retail store? TOP

Yes, we now have a storefront attached to our office space. We have ribbon by the yard, cheer bows, headbands, and bling 'Mom' tshirts.

Hours are by appointment. Email info@zaineyandzoecheer.com to set up an appointment. We would love to see you there!

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